Frequently Asked Questions
Everything you need to know about your Gottex swimwear experience.
How do I determine my correct size for Gottex swimwear?
We recommend using our comprehensive size guide, which includes measurements for bust, waist, and hips. Since our designs offer various levels of compression and support, if you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy for online orders?
We accept returns of unworn, unwashed merchandise within 30 days of delivery. All original tags and the hygienic liner must be intact. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How should I care for my Gottex swimsuit to ensure it lasts?
To maintain the vibrant colors and fabric elasticity, we recommend hand washing your suit in cold water with mild soap immediately after use. Avoid machine washing, tumble drying, and contact with rough surfaces or excessive chlorine.
Do you offer international shipping?
Yes, Gottex ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How can I track the status of my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.